Tushar Enterprises

TUSHAR ENTERPRISES
ADD:- 79 , BANDHU NAGAR , ZINGABAI TAKLI , POST MANKAPUR , FARAS, NAGPUR 440030.

We provide AMC services for both Branded and Assembled Computers and Laptops. Our Computer AMC Service includes:
ü Add / Remove Computer Hardware
ü Printer Maintenance
ü Monitor maintenance
ü Repairing of Hard Disk, Modem,DVD-ROM
ü Network Troubleshooting
ü Services based on Internet
ü Protecting the system hackers

Why choose Tushar Enterprises :
ü Round the Clock Support, Throughout the Year
ü Free Critical Software Updates, Security Fixes, Patches, Service Packs
ü Smart Tune Up - Better Performance
ü Optimized PC/Speed up your computer
ü Low Cost Plan
ü No Computer Crashes
ü Security against hackers, trozans and viruses.
ü Single Window Support to all your PC Repair Needs
AMC Rates (Business User):
Desktop Computer - Rs. 450.00 per quarter (without parts)
Laptop Computer - Rs. 550.00 per quarter (without parts)

AMC Terms & Conditions: We offer a maximum of 12 visits per quarter (3 months, upto 12 visits)
AMC Services requires a contract duly signed by both parties, along with the signage of contract.
We offer AMC services WITHOUT PARTS, which means that if some part is damaged and cannot be fixed, the client will have to bear the cost for the purchase of new computer part.
AMC Payment Terms” Payment Mode: Cash / Cheque / Demand Draft

Benefits:
1.One low annual fee
2.Experienced Technician
3.On-Site Repair & Maintenance
4.Support for wide variety of Hardware and Software
5.Guaranteed response times
6.Preventative maintenance program
7.Service-call-tracking system
8.Site logs
9.Online Support
10.Technical Support

Maintenance on Call Basis, Networking Support:

If you are concerned about repair and maintenance costs, we offer annual maintenance contracts (AMC). Our highly skilled technician install, maintain and repair Windows-based PCs, Laptop / Notebook, terminals, modems, and network connections. Certified technicians can make on-site repairs in departmental offices / Individuals, or you can bring your equipment to the workshop. We offer two types of Annual Maintenance Services (Computer AMC services):

1. Non - Comprehensive Annual Maintenance Contract:
Non-comprehensive Computer AMC includes repair & services only with cost of defective to be borne by the customer.

2. Comprehensive Annual Maintenance Contract:
Comprehensive Computer AMC’s includes all parts (Here, you are not charged separately for the labour or for the parts replaced).

♦ Creating and troubleshooting of windows active directory service. Online
Support to users in systems, application and printer configuration
♦ Maintain the systems inventory details in proper manner and Resolving antivirus issues at client side
♦ Update of the software/drivers required for the networking components
During the contract period.
♦ Maintain and configuring windows advanced server - Domain controller. Creating
And maintaining of users, taking backup of system and other related activities
Under windows advanced server.

Service Contract (AMC - Annual Maintenance Contract):

We can offer your company a support and service contract to keep your business' computer systems and network at peak performance. The service contract includes regular scheduled maintenance for all systems and equipment at an agreed service level and cost.

On-site support :

We offer phone and on-site support of desktop and server operating systems as well as support for a wide range of hardware. We aim to provide you with the highest possible level of customer service. When you call us we assign you with an experienced technician who can provide you with an 'end-to-end' resolution to your problem. Our technician will assess your situation, before recommending a course of action. If it is necessary to buy new parts or software than the technician will install these and ensure that you have a working system.

Rest assured that Clear Intentions keeps track of your support history so that we can maintain the continuity of care that you expect and trust.

Off-site / remote systems management:

For fast, efficient more cost-effective support, Clear Intentions can instigate a protocol to manage your company's IT systems remotely. Problems can be fixed quickly with minimum impact on your business and without waiting for a technician. Many tasks can be performed remotely including:
 Daily back-up of mission critical data.
 Performing security checks.
 Maintenance of user accounts and permissions.
 Network operations and monitoring.
 Server performance monitoring.

“Telephone support on-demand”


When small problems come up that can be solved over the telephone; we have technicians available to talk you through the solution.