Hughes Systique Corporation (HSC)

Effective communication plays a crucial role in understanding and meeting customer needs while also fostering loyalty. When businesses face challenges in providing adequate support, language barriers can become frustrating for customers. Therefore, enabling customers to express themselves in their language, businesses show appreciation and empathy towards their clients. Language translation through #conversationalAI in customer service assists in fostering inclusivity and understanding among people from diverse backgrounds. #AItranslation enables businesses to reach new markets and drive innovation by breaking down language barriers, ultimately fuelling growth. Read below to know how businesses can use Conversational AI across various industries and enhance customer experience through #languagetranslation. #conversationalai #languagetranslation #customersatisfaction

#Servicefunctionchaining is an emerging paradigm for varied use cases, whether #networkslicing in a #5G context, multi-site SDWAN deployments, or edge computing. However, with the increasing complexity of these networks, service function chains have been increasing and customers expect dynamic management and orchestration followed by self-healing capabilities. HSC’s SFC Orchestrator (SFC-O) is an ETSI-MANO-compliant orchestrator, leveraging ETSI OSM for resource orchestration and a P4-based SDN controller for network orchestration to create an end-to-end service function chain. Some of its key features are: o Supports IETF compliant northbound APIs for L2/L3 VPN o Network configuration using P4 based software-defined Controller o Dynamic discovery and path computation based on routing protocols and SNMP o Single click automation suite setup for Lab testing on OpenStack based virtualized environment o Enhanced scalability and traffic engineering optimizations using SRv6 based provisioning To know more, Visit: https://lnkd.in/gXfmXXxu #networkorchestration #apisupport #servicefunctionchaining

In the modern era, ensuring #customersatisfaction is the cornerstone of a business. One common challenge that impedes customer service is the language barrier, which limits a business's ability to connect and expand. #ConversationalAI in customer service can revolutionize this aspect in various industries like travel, retail, hospitality etc. #AItranslation technology is like having a multilingual friend who can effortlessly translate languages for an individual. Advancement in #deep learning, #neural networks and #conversational AI software facilitates translation accuracy bridging language gaps in our interconnected world. Conversational AI in language translation enhances customer service across multiple industries like travel, retail, healthcare, QSR, education, hospitality and public sector. Within multinational companies as well, AI translation streamlines internal communications, enhancing effective collaboration. Utilizing intelligence for translation services in customer service platforms represents a stride towards fostering a more unified and globally connected society. Despite facing obstacles, like ensuring accuracy and addressing privacy issues, the benefits of AI-driven translation remain significant. To read the blog, visit: https://lnkd.in/gBkWDf3G #conversationalAI #customerservice #AIintranslation

The role of network & infrastructure security in the modern enterprise is crucial as it culminates in the organization’s maturity level from a #cybersecurity perspective. As data breaches and security incidents are rising, enterprises are looking at a well-designed IT network security solution. #NetworkSecurity & #InfrastructureSecurity encompasses the entire spectrum of hardware and software solutions. It involves actions and measures taken to build a robust IT network, such as dealing with access control, virus and antivirus software and more. HSC's Offerings: • Security Operations Center • Intrusion Detection • Firewall • Sandboxing • Data Privacy Want to know more? Visit: https://lnkd.in/gHyg4wMi #networksecurity #cybersecurity #soc #itnetwork

The #testautomation landscape has matured, with more than 70% of organizations employing it in their workflows in some capacity. As per a Gartner report, 40% of respondents automate software testing continuously during their development cycle. API testing (56%), integration testing (45%) and performance testing (40%) are the most common types of automated software testing currently in use in organizations. #AI integration in Automation Testing helps discover patterns through the historical analysis of data. It brings cost efficiency and quality by lowering manual efforts, time, and product costs. Applications: • Self-Healing Tests • AI-Powered Test Case Generation and Reporting • Visual Locators • AI Analytics of Test Data • AI-Powered Test Data Generation We are also witnessing rapid advancements in the research and adoption of generative AI across the tech sector. Automation testing also stands to benefit greatly from #GenAI integration. Both GenAI and low code/no code testing will see major adoption and bring efficiency improvements to the output of QA teams while changing their headcount and daily responsibilities. To know more, read: https://lnkd.in/gH2yk4qA #qatesting #automation #genai #aiservices

#ArtificialIntelligence and #MachineLearning (AI/ML) have upended the technology scene over the last two decades, with progress being achieved in fields such as #patternrecognition, #computervision and #wireless. AI in Wireless is crucial as future networks will require intelligent algorithms to adapt to network protocols and provide different services in different scenarios. The recent advances in #deeplearning, #convolutionalneuralnetworks, and #reinforcementlearning hold significant promise for solving complex problems considered intractable until now. As per a recent report by #CustomerMarketInsights, the global 5G Services market was valued at USD 28.9 Billion in 2023 and is expected to reach USD 250.2 Billion by 2032, at a CAGR of 26.5% during the forecast period 2023 – 2032. AI technology in 5G wireless communications can tackle optimized physical layer design, complicated decision-making and much more in complex networks. HSC has been working on AI/ML techniques for 5G cellular networks and is focused on three specific areas: 💽 AI/ML Deployment 🏗️ AI/ML Architecture 📲 AI/ML Applications Visit: https://lnkd.in/gaSjBG9G #wireless #machinelearning #aiinwireless #5g

As organizations scale their #digitalinfrastructure, IT service management must evolve to ensure business continuity and quicker turnaround for critical operations. Traditional #ticketmanagement methods often face scale challenges, adversely impacting service delivery and #customersatisfaction. Manual #ticketresolution processes are labor-intensive and time-consuming. IT support teams often review several tickets individually, analyze them, and then find a resolution, leading to #ticketfatigue. The other major issue is the lack of historical context and data. Consequently, the support team loses time when solving recurring problems. Further, it leads to slower turnaround and more downtime. @AI is employed in almost every facet of IT and has the potential to revolutionize #ITsupportservices. Our accelerator, Incident AI, is designed to optimize your #ITservicemanagementworkflow using AI and #intelligentautomation. Here's a glimpse. To know more visit: https://lnkd.in/gB8ei6aW #artificialintelligence #smartticketmanagement

It is believed that 5g will bring a digital revolution to the battlefield. This competitive edge is made possible by the availability of ultra-high data rates and virtually instantaneous transmissions. Let us delve into some of the applications of 5G networks in defence: 📢 Massive Improvement in Tactical Communications: 5G is designed to provide seamless and secure communication channels for armed forces in the field. From real-time battlefield coordination to ad hoc networks in emergencies, it promises a very reliable connectivity, hence improving situational awareness and operational efficiency ✂ Network Slicing: Segmentation and Prioritization: Defense networks usually require very strict segmentation and prioritization to ensure critical operations receive optimal network resources. 5G network can be sliced into various layers, allowing different applications and user groups to operate independently while maintaining security and quality of service. 🚗 Autonomous Vehicles & Drones: 5G networks can support the connectivity and data transfer requirements of autonomous vehicles and drones, allowing for remote operation and control in battlefield scenarios, thus reducing risks to human operators. 🎮 5G-powered Augmented Reality for Training: One of 5G’s capabilities is powering Augmented Reality (AR). Armed forces on the field can utilize AR technology to simulate various training scenarios, thus improving situational awareness and training effectiveness. 🛑 Real-time Enemy Surveillance: The high-speed data transmission and low latency of 5G technology allow armed forces to deploy surveillance systems that provide real-time intelligence on enemy movements and activities. This, in turn, enhances intelligence and tactical decision-making. 📡 Intersection of NTN and 5G in defence: 5G can also enable Satellite Communication. It can extend coverage to remote areas and provide critical connectivity for tactical military users and first responders. Non-terrestrial networks (NTNs) leverage space-borne assets to deliver ubiquitous cellular coverage, empowering military operations in previously inaccessible regions. For more details about this blog, please visit: https://lnkd.in/gwbZa-2Z #5GinDefenceCommunications #militarytechnology

With the adoption of cloud and edge computing, many mission-critical applications have migrated to the cloud, contributing to data privacy and security concerns. Gartner has predicted that worldwide end-user spending on security and #riskmanagement will total $215 billion in 2024, an increase of 14.3% from 2023. What better day to discuss your cloud security concerns than #WorldCloudSecurityDay? With practical know-how in multi-vendor clouds such as AWS, Google, and Azure, Hughes Systique helps enterprises adapt to a cloud environment. This allows them to gain the much-needed scalability and successfully transform in the changing business landscape. Want to know more? Visit: https://lnkd.in/gBMMjPyk

Mr. Deepak Sehrawat, Director—Engineering, Hughes Systique Corporation (HSC), was invited as a speaker to share his insights on the topic of “Connected Industries: IoT Integration in Manufacturing and Supply Chain” at the Confederation of Indian Industry's 6th edition of The IoT Summit, which was held in Hotel Shangri-La Eros, New Delhi, and supported by Hughes Systique as its Innovation Partner. Several eminent personalities from the industry joined him for the discussion. Mr. Sehrawat expressed his views on the benefits of integrating #IoT in the Manufacturing and Supply chain sectors. He also discussed the barriers and challenges MSMEs face in adopting IoT in their manufacturing processes and the steps to help them resolve the challenges. #ConnectedIndustries, #iot, #iiot