5 Killer Strategies for Exceptional Customer Service Did you know? Exceptional customer service isn't just a nice-to-have — it's a game-changer for your business! 💡 With 89% of consumers switching to a competitor after a poor experience, investing in top-notch CX is more critical than ever. Check out our latest blog post for 5 killer strategies that can boost your CSAT scores by 20% and reduce resolution time by 30%. Don't let your competitors steal the spotlight—prioritize customer satisfaction today. Read the blog today 👇 https://lnkd.in/epV48s6K
JindalX
Outsourcing and Offshoring Consulting
Digital CX. Transforming Experiences. Delivering Exceptional Results.
About us
JindalX, part of OP Jindal Group, is a global service company creating success stories for over 20 years. We're the dreamers, creators and go-getters who embrace the power of technology (automation) and harness human potential (innovation) to deliver exponential results for our business partners. Do you wish to: - Enhance existing customer satisfaction rate? - Drive better and faster resolutions? - Scale customer success? We are here to partner with you and offer a customized omnichannel customer experience management strategy that helps you gain a competitive advantage with reduced operational costs. We can help you with different services and solutions: - Customer Service - Technical Support - Customer Acquisition & Retention - Digital Solutions - Data Analytics & BI
- Website
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http://www.jindalx.com
External link for JindalX
- Industry
- Outsourcing and Offshoring Consulting
- Company size
- 1,001-5,000 employees
- Headquarters
- New Delhi
- Type
- Public Company
- Founded
- 1999
- Specialties
- Business & Knowledge Process Outsourcing, Tech Support, Software Development, Data Analytics, Business Intelligence, Billing & Coding, Revenue Cycle Management, IT Consulting, Business Intelligence, Hospital Dashboards, CRM Software, Customer Service, Healthcare, Chat, Email Support, Social Media Response, Content, Graphics & Video Moderation, Order Taking, Cloud Software, Automation, and BoT
Locations
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Primary
Get directions
28 Shivaji Marg
New Delhi, 110015, IN
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Get directions
Plot-2, Institutional Area, Sector 32
Gurugram, Haryana 122001, IN
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Get directions
14555 N. Scottsdale Road
--, AZ 85254, US
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Get directions
5 Houston Center, 1401 McKinney St.
Houston, Texas 77010, US
Employees at JindalX
Updates
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Moms: The first mentors, biggest cheerleaders, and endless sources of wisdom. Happy Mother's Day from JindalX. Swipe through to see our awesome employees with their awesome mothers! #HappyMothersDay #MothersDay #OurTeam
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While Virat Kohli has scored the most runs in IPL history, guess who has taken the most wickets in the IPL?🏏 Share your answer in the comments below and let's see who knows their cricket trivia best! #CricketTrivia #ipl #ipl2024 #JindalX #fastbowler
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Success Story: Discover how we helped a US-based, e-commerce brand skyrocket its conversion rate by 63%. From overcoming customer satisfaction challenges to implementing an omnichannel support system, explore how the transformative power of strategic solutions and tailored CX helped them improve CSAT and sales growth. Click here to explore the case study: https://bit.ly/4bu8J5F #growth #Ecommerce #OmnichannelSupport #ConversionBoost #successstory #csat #customersuccess
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Today, on World Athletics Day, JindalX celebrates some incredible and unsung Indian athletes! From javelin throwers to para-badminton champions, these underappreciated world-class champions deserve recognition. #unsungheroes #athleticsday #jindalx #indianathletes
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Happy Labour Day! 🛠️ Today, we celebrate YOU – the driving force behind our achievements. Your unwavering dedication fuels our success, and we're grateful for every ounce of hard work you put in. #LabourDay #HardWorkPaysOff" Madhav Garg Gayatri Garg Mandavi Sharma Rajat Mittal Ton Yangya Chitra Rekhade
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Unlock the Power of Customer Support Metrics! 📊 Discover the 5 must-know metrics that drive operational efficiency, enhance customer satisfaction and fuel business growth. Harness their insights for strategic decision-making and success. #CustomerSupport #MetricsMatter #CX #CSAT
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Share Your Insights! 🚀 What keeps you going during the workday? Let's know your secrets and strategies in the comments below! #Workplace #Motivation #workday #office
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🌍♻️ Check out the highlights from our Earth Day celebration at JindalX! 🎉 From turning trash into treasure to implementing eco-friendly initiatives, our team showcased our commitment to sustainability and environmental stewardship. Together, we're making a positive impact on our planet and working towards a greener, more sustainable future! #EarthDay #Sustainability #GoGreen 🌱🌎 Madhav Garg Gayatri Garg Mandavi Sharma Rajat Mittal Ton Yangya Chitra Rekhade
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Vote now! Which trend will dominate business in 5 years? Artificial Intelligence, Remote work, Data security, or Sustainability? #ai #automationn #remotework #datasecurity
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