Fonada

Revolutionize your #call_center with #cloud_telephony solutions. Empower agents, and enhance customer experiences. Drive #business success. #Fonada #Callcentersolutions #Cloudtelephony #Businesscallsolutions #IVR #OBD

𝐑𝐢𝐬𝐞 𝐨𝐟 #𝐂𝐥𝐨𝐮𝐝_𝐓𝐞𝐥𝐞𝐩𝐡𝐨𝐧𝐲 𝐢𝐧 𝐭𝐡𝐞 #𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐄𝐧𝐯𝐢𝐫𝐨𝐧𝐦𝐞𝐧𝐭 ✅ 𝐌𝐚𝐫𝐤𝐞𝐭 #𝐆𝐫𝐨𝐰𝐭𝐡 𝐚𝐧𝐝 𝐀𝐝𝐨𝐩𝐭𝐢𝐨𝐧: The global cloud telephony market has shown substantial growth, with a value of USD 13.8 billion in 2020 and expected to reach USD 33.8 billion by 2026. This growth is driven by a CAGR of 16.9%. SMEs are particularly keen on adopting cloud telephony, with an expected CAGR of 17.8% from 2021 to 2026. ✅ 𝐅𝐮𝐭𝐮𝐫𝐞 𝐓𝐫𝐞𝐧𝐝𝐬 𝐚𝐧𝐝 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐢𝐞𝐬: #AI-driven chatbots and virtual assistants, which will revolutionize customer interactions, are expected to shape the future of cloud telephony. Additionally, integrating IoT devices into cloud telephony systems will enable businesses to offer personalized services more efficiently. ✅ 𝐂𝐨𝐬𝐭 𝐒𝐚𝐯𝐢𝐧𝐠𝐬 𝐚𝐧𝐝 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲: Cloud telephony offers significant cost savings compared to traditional solutions, cutting business telecommunication costs by up to 50%. Cloud contact centers also save up to 27% in operational costs compared to on-premise setups. ✅ 𝐈𝐦𝐩𝐚𝐜𝐭 𝐨𝐧 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: Cloud telephony can greatly improve #customer #satisfaction, with potential up to 35% boosts. It enables businesses to manage three times more calls, leading to enhanced customer engagement and loyalty. ✅ 𝐒𝐜𝐚𝐥𝐚𝐛𝐢𝐥𝐢𝐭𝐲 𝐚𝐧𝐝 𝐅𝐥𝐞𝐱𝐢𝐛𝐢𝐥𝐢𝐭𝐲: One key advantage of cloud telephony is its scalability. #Businesses can easily scale their communication infrastructure to accommodate growth without the need for additional hardware investments. Overall, the rise of cloud telephony is transforming the way businesses communicate, offering cost savings, efficiency improvements, and enhanced customer experiences. #fonada #cloudtelephonysolution #Salesgrowth #Cloudtelephony #autodialer #fonadialer 

#Building a positive brand #reputation may take years of effort; a single negative incident, such as mishandling customer calls or privacy breaches, can damage it rapidly. Therefore, using Fonada’s number masking solution to protect your contact information can help safeguard your reputation by ensuring #privacy and security in communications. Try It Today! #fonada #VMN #Cloudtelephonysolutions #Cloudtelephony #WarrenBuffet #Numbermasking #numbermaskingsolution

#𝐌𝐚𝐱𝐢𝐦𝐢𝐳𝐞 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐎𝐮𝐭𝐜𝐨𝐦𝐞𝐬 𝐖𝐢𝐭𝐡 𝐌𝐢𝐬𝐬𝐞𝐝 𝐂𝐚𝐥𝐥 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 👉 𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐞𝐝 𝐋𝐞𝐚𝐝 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧: Missed call services can also be used for lead qualification, with studies showing that up to 50% of missed call leads can be converted into sales with the right follow-up strategy. 👉 𝐂𝐨𝐬𝐭-𝐄𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞: Missed call campaigns are a cost-effective way to engage with customers, with studies showing that they can be up to 90% cheaper than traditional marketing methods. 👉 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Missed call services can help improve customer engagement, with response rates as high as 25% compared to email campaigns, which typically have response rates of less than 1%. 👉 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐕𝐞𝐫𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧: They are a popular method for customer verification, with studies showing that missed call verification can have completion rates of up to 95%, making it a reliable way to verify customer identities. These statistics highlight the effectiveness and versatility of missed call services in various aspects of business, from lead generation to customer engagement and market research. #𝐟𝐨𝐧𝐚𝐝𝐚 #𝐦𝐢𝐬𝐬𝐞𝐝𝐜𝐚𝐥𝐥𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 #𝐂𝐑𝐎 #𝐪𝐮𝐚𝐥𝐢𝐟𝐢𝐞𝐝𝐥𝐞𝐚𝐝𝐬 #𝐂𝐥𝐨𝐮𝐝𝐭𝐞𝐥𝐞𝐩𝐡𝐨𝐧𝐲 #𝐂𝐥𝐨𝐮𝐝𝐭𝐞𝐥𝐞𝐩𝐡𝐨𝐧𝐲𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬

𝐂𝐚𝐥𝐥 𝐂𝐨𝐧𝐭𝐢𝐧𝐮𝐢𝐭𝐲 𝐢𝐧 #𝐂𝐡𝐚𝐨𝐬: 𝐇𝐨𝐰 𝐅𝐨𝐧𝐚𝐝𝐚’𝐬 #𝐂𝐥𝐨𝐮𝐝_𝐓𝐞𝐥𝐞𝐩𝐡𝐨𝐧𝐲 #𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 𝐂𝐚𝐧 𝐇𝐞𝐥𝐩 Fonada’s Cloud telephony offers businesses the flexibility and scalability to adapt to changing circumstances. Here's how: ✅𝐃𝐲𝐧𝐚𝐦𝐢𝐜 𝐑𝐨𝐮𝐭𝐢𝐧𝐠: Our Cloud telephony solutions are designed to adapt effortlessly to changing circumstances. When traditional phone lines fail, cloud systems reroute calls to backup numbers or devices, ensuring uninterrupted communication. ✅𝐕𝐞𝐫𝐬𝐚𝐭𝐢𝐥𝐢𝐭𝐲: Whether your team is working from home, in a temporary office, or on the go, our cloud telephony solutions keep everyone connected. Employees can use their laptops, smartphones, or even traditional desk phones to stay in touch. ✅𝐅𝐥𝐞𝐱𝐢𝐛𝐢𝐥𝐢𝐭𝐲: Need to scale up or down quickly? Our cloud telephony solutions allow you to add or remove phone lines and features with ease, matching your changing business needs. ✅𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲: With built-in redundancy and encryption, our cloud telephony solutions offer a level of security that surpasses traditional phone systems. Your data and communications remain protected, even during crises. ✅𝐄𝐧𝐝-𝐭𝐨-𝐄𝐧𝐝 𝐂𝐨𝐧𝐭𝐫𝐨𝐥: Manage your communications from anywhere with an internet connection. Cloud telephony puts you in control, allowing you to monitor, track, and adjust your phone system in real-time. ✅𝐄𝐧𝐡𝐚𝐧𝐜𝐞𝐝 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: In times of chaos, customers value reliable communication more than ever. Cloud telephony ensures that their calls are answered promptly and professionally, enhancing their trust in your brand. #fonada #cloudtelephonysolutions #cloudcall #Cloudcontactcenter #Fonadialer #autodialer

#Telcos Drive #Global_Expansion: Aiming for Rs 30,000 Crore Enterprise #Revenue in #FY24 India’s top telcos are rapidly expanding their global capability centers (GCCs), signaling a strategic shift towards enterprise services. This expansion is leading to key partnerships and tailored solutions, with 47 new GCCs established in India in 2023 alone. This surge is expected to drive #enterprise revenue to Rs 30,000 crore in FY24, particularly benefiting tier-2 and tier-3 cities. Telcos heavily invest in dedicated leased lines, fiber rollouts, secure networking solutions, and high-speed internet access for GCC growth. Expansion aims to enhance connectivity and increase corporate plan adoption, especially in tier-2 and tier-3 cities. The growth of #GCCs fuels the demand for robust fiber networks for data storage and processing needs. Telcos adopt advanced technologies like #5G, #SDN, and #NFV to enhance speed, reliability, and security for GCCs. Bharti #Airtel leads #B2B connectivity space; #Vodafone #Idea is poised for significant growth in this segment. #Fonada #Telcos #News #CPaaSNews Vodafone Idea Limited airtel Source: https://bit.ly/3WoQcDs

Bidding #farewell to Vikash Rai, a valued member of our team for over a decade. Your #dedication and #hard_work have been an #inspiration to all of us. While you will be greatly missed, your legacy will live on in the work you've done here. We wish you all the best in your future endeavors! #Fonada #fonadian #farewell #farewellparty

Enhance #customer experience with Click to Call. Provide a convenient way for customers to connect with your #business. Drive conversions and build relationships. Sign up today #Fonada #Callcentersolutions #Cloudtelephony #Businesscallsolutions #IVR #OBD #click2call

Fonada's cloud telephony solutions come with advanced features like #CRM integration, customized #IVR, #auto_dialer, and click-to-call, empowering businesses to achieve seamless communication, improved productivity, and enhanced customer satisfaction. ☑ 𝐃𝐲𝐧𝐚𝐦𝐢𝐜, 𝐕𝐞𝐫𝐬𝐚𝐭𝐢𝐥𝐞 & 𝐅𝐥𝐞𝐱𝐢𝐛𝐥𝐞: Easily adaptable to evolving business needs, ensuring seamless communication across various channels. ☑ 𝟏𝟎𝟎% 𝐒𝐞𝐜𝐮𝐫𝐞: Offers robust encryption and compliance features to protect sensitive information. ☑ 𝐄𝐧𝐝-𝐓𝐨-𝐄𝐧𝐝 𝐂𝐨𝐧𝐭𝐫𝐨𝐥: Enables businesses to manage their communication infrastructure efficiently, optimizing operations and ensuring scalability. ☑ 𝐁𝐞𝐭𝐭𝐞𝐫 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: Improves call handling and enables personalized interactions, leading to higher customer satisfaction. #Fonada #Cpaas #Cpaassolutions #cloudtelephony #Cloudtelephonysolutions #OBD #autodialer

𝐒𝐢𝐦𝐩𝐥𝐢𝐟𝐲 #𝐋𝐨𝐠𝐢𝐬𝐭𝐢𝐜𝐬 𝟐-𝐖𝐚𝐲 #𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐰𝐢𝐭𝐡 𝐅𝐨𝐧𝐚𝐝𝐚’𝐬 #𝐂𝐏𝐚𝐚𝐒_𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬. ✅𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐭 #𝐃𝐢𝐬𝐩𝐚𝐭𝐜𝐡𝐢𝐧𝐠: Logistics companies can automate order management and dispatching process with Auto dialer. ✅𝐑𝐞𝐚𝐥-𝐭𝐢𝐦𝐞 𝐔𝐩𝐝𝐚𝐭𝐞𝐬: Fonada's #IVR and #OBD solutions enable logistics companies to provide real-time updates to customers regarding their orders, including tracking information and delivery status. ✅𝐒𝐭𝐫𝐞𝐚𝐦𝐥𝐢𝐧𝐞𝐝 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞: Fonada's #CPaaS platform integrates seamlessly with existing #CRM systems, allowing logistics companies to manage customer inquiries and complaints efficiently. ✅𝐄𝐧𝐡𝐚𝐧𝐜𝐞𝐝 𝐓𝐞𝐚𝐦 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧: Fonada's CPaaS solution offers advanced team collaboration tools, such as group messaging and conference calling, to ensure that all team members are on the same platform ✅𝐈𝐦𝐩𝐫𝐨𝐯𝐞𝐝 #𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲 𝐚𝐧𝐝 #𝐏𝐫𝐢𝐯𝐚𝐜𝐲: Fonada's CPaaS platform provides end-to-end encryption for all communications, ensuring that sensitive information remains secure #Fonada #Cpaas #Cpaassolutions #cloudtelephony #Cloudtelephonysolutions #OBD #autodialer