Anil Kumar Vaishnav is celebrating a decade of milestones, growth, and shared success that has made the past #12 years truly special. Here's to a decade of achievements, and looking forward to the exciting #journey ahead! . . #EmployeeRecognition #employeespeaks #testimonial #employeesuccess #FiveSDigital #employeespotlight #linkedincommunity #linkedinbusiness #linkdinfamily #employeeexperience #businesssuccess #careergrowth #employeesuccessstory #fivester #employeejourney #employeetestimonial #workplace #workwithus #lifeatFiveS #GreatPlacetoWork #CompanyCulture #workplaceExcellence #story #motivation #inspiration #fivesjounery
FiveS Digital
IT Services and IT Consulting
Udaipur, Rajasthan 20,127 followers
Building the most reliable technology-led BPM partner globally, delivering impact sustainably.
About us
FiveS Digital is a technology-led Business Process Management organization with a meaningful customer and community-centric approach. Our core business revolves around Customer Experience, RPA/IPA-driven digital transformation, and Computer Vision/ML/ NLP. Going strong for 13 years now, we are making our presence felt in 9 locations across India. Our BPM delivery center in Navi Mumbai is India’s first diverse and inclusive BPM workspace. We speak and process 13+ languages and are a 3500+ family, growing each day. We are certified as a women-owned, diversity unit by WeConnect International, USA. As we grow exponentially, we have ensured that our commitment to diversity, equity, and inclusivity remains undiluted. Key verticals: Customer experience (CX): With the perfect blend of technology and humans-in-the-loop, we enable businesses to optimize the cost-to-serve a customer and improve customer experience (cx) at all touchpoints. We primarily focus on e-commerce/retail, healthcare, and insur/fintech verticals. Digital transformation: With the RPA/IPA-led automation practices, we have created a team of RPA developers, solving various business use cases and problems for our customers and saving millions of dollars. For digital transformation solutions, our focus is on retail, healthcare and BFSI businesses. Computer vision, ML, NLP: The fastest growing vertical that we have is data labelling and annotation, wherein we are helping businesses in the internet, automobile, e-commerce/retail, healthcare, safety and logistics businesses solve complex problems by building robust ML models through our data annotation, labelling, content localisation and moderation capabilities. Key Services: - Customer Experience (CX) management - RPA/IPA led digital transformation - Data Annotation - Chatbot - Contact Center - BPO - CRM - QMS - Data preparation
- Website
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https://www.fivesdigital.com
External link for FiveS Digital
- Industry
- IT Services and IT Consulting
- Company size
- 1,001-5,000 employees
- Headquarters
- Udaipur, Rajasthan
- Type
- Privately Held
- Founded
- 2009
- Specialties
- Document Management Services, Email/Chat/Customer Support Services, Call Centre Services, Back Office & Data Entry Services, eBook Conversion Services, Scanning & Digitization Services, Application Development, data annotation, digital transformation, robotic process automation, contact centre solutions, Chatbots, Quality process automation, UiPath, Kofax Total Agility, Automation Anywhere, data preparation, Customer experience, and Data labeling
Locations
Employees at FiveS Digital
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Prakash Jain
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Mahesh Singh
HR Architect || Growth Strategist || Talent Magnet ||
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Vikas Malpani
Generative AI for Business Growth| Culture & Team Building| Live Audio/Video Streaming| Online RealEstate| Communities | Rewards & Gamification|…
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Nishant Narendra
VP L&D and Digital Transformation @ICCS | Ex-Homeshop18 | Ex-Startek | Six Sigma | Lean | Transformation | Data Analytics | Process Re-engineering |…
Updates
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While we were already certified with ISMS ISO 27001: 2013, we are now proud to announce that we're perhaps the first in the industry to receive ISMS ISO 27001:2022 recertification in March 2024! For our team, this means: • Preventing fines and preserving our reputation - by avoiding costly fines associated with non-compliance to data protection regulations. • Swiftly responding to evolving security threats • Improve company culture - by frequent internal communications by the Corporate Compliance team to make the organization aware of potential risks and understand why security controls are necessary. For our clients, this means: • Our Strengthened resilience against cyber-attacks • Agile response to security challenges by keeping up with the latest security threats and vulnerabilities and taking proactive measures to prevent or mitigate them. • Enhanced compliance will help companies meet additional industry-specific compliance requirements, such as the Health Insurance Portability and Accountability Act (HIPPA), and also avoid costly fines and penalties. Overall, ISMS ISO 27001:2022 will empower our business to safeguard sensitive data, meet compliance requirements, and elevate efficiency and reputation. . . . #ISMS #DataSecurity #Compliance #certification #ISO #dataprotection #cybersecurity
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We're thrilled to announce that our LinkedIn family has grown to 20,000 amazing professionals! We are deeply grateful to each and every one of you who has chosen to connect with us, engage with our content, and support our journey. To celebrate, we would love to hear from you! Do share your favorite memory or interaction you've had with us on LinkedIn, or let us know what you're most looking forward to exploring in the future. Thank you again for being an integral part of our LinkedIn journey! Here's to many more conversations, connections, and collaborations! . . #LinkedInCommunity #20kFollowers #Grateful #Milestone #ConnectionRevolution
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Behind every success story, there are unsung heroes who make it all possible." This International Labour Day, we want to express our heartfelt gratitude to those who work tirelessly behind the scenes. Your dedication and hard work don't go unnoticed. Thank you for everything you do! . . #labourday #InternationalLabourDay #LabourRights #rights #Workers #shramikdivas #labourday2024 #internationalworkersday Som Nath Muskan Singh
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We are hiring!
#Lookingfor Thanks for an overwhelming response on my previous post. We closed it within a week... FiveS Digital is looking for a self-starter Pre-Sales/Solutions Lead! In this role, you'll be responsible for understanding B2B clients' needs and turning them into workable solutions. We're looking for someone with experience bundling solutions for businesses using platforms like #lowcode Apps, #Kapture, #Zendesk, #FreshWorks, #Salesforce (Service Cloud), #Genesys, #Ozonetel, #Yellow.ai, #Corover, our proprietary #CXFirst Agent Assist platform, etc. ComputerVision, NLP, DataLabelling solutions and pipeline will also be an exciting area to work in. The location can be #Bengaluru, #Mumbai or #Udaipur. A minimum of 2-3 years of experience is desired. If you think you can talk to customers and build solutions alongside our internal teams and partners, then you're the one we're looking for! Contact us at hemendra.mochi@fivesdigital.com. Thank you. Hemendra Rathore Gourav Gangani Ankita P. #PlatformBPO #SaaS #CXFirst #ConversationalAI
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In case you missed it, you can check out our #April Rewind here! . . #april #fivesdigital #rewind #celebrations #activities #officeculture #april2024 #employeeengagement
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FiveS Digital reposted this
What an enriching learning experience for me to be part of the prestigious nasscom #SME Inspire Awards as a #jury member. It was nothing less than a rollercoaster to get a deep dive into outstanding HR Practices, Skill initiatives, and some inspiring work by women leaders. All the participating organizations from pan India excellently fostered future workplaces. Initiatives by PalTech | Mangalam Information Technologies Private Limited | Tudip Technologies | CrossML Pvt Ltd | Psiog Digital | Analytix | Link Group | FiveS Digital | CURATAL and few others were exceptional. Their efforts are not only commendable but also serve as a motivation for others in the industry to strive for excellence and continue innovating for a brighter future. Keep up the fantastic work! #TechInnovation #FutureofWork #HRLeadership Ramesh Krish | Yogesh Agiwal | Amarpreet Singh| Ankit Aggarwal | Pawan Vijay Singh [LION™] 6K connections| Abhijeet Bhasin | Swati Tripathi | Dr. Chetan Samant | Sourav Mishra | Amita Dokhale
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@Radhakrishna has joined FiveS Digital as our newest member. He has joined us as Assistant Manager - Operations and has 10+ years of experience in BPO Operations roles. Let's welcome Radhakrishna and wish him lots of success in his new role. Welcome to the team! . . #FiveSDigital #hiring #newteammember #NewJoining #leadership
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We are hiring!
#LookingFor We are on the lookout for a Manager/Sr. Manager with a background in BPO operations and 8-10 years of experience to join our team at FiveS Digital in #UDAIPUR! The primary focus of this role will be to build and drive Telesales and customer service for Healthcare, ECommerce, and Retail clients. The ideal candidate will have a strong aptitude for numbers and analytical skills, as well as the ability to lead teams and interact with B2B clients to drive performance. If you think you have what it takes, please reach out to hemendra.mochi@fivesdigital.com to learn more about this exciting opportunity! FiveS Digital srikant sahani Lakhan Joshi #Rajasthan
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Let's Welcome anith ajay as the newest member of FiveS Digital. Anith Ajay has joined us as Deputy Manager - Operations. He has 13+ years of experience in Training and Quality roles. Let's welcome Anith and wish him lots of success in his new role. Welcome to the team! . . #FiveSDigital #hiring #newteammember #NewJoining #leadership
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